Sr. Account Manager

Key Responsibilities:

• Develop sales account strategy and action plans for own accounts or assigned accounts with assigned sales target
• Execute sales action plan and activities to gain profitable and sales performance growth by monthly, quarterly, and fiscal year
• Acquires new customers to generating new sales leads for the company
• Maintain a thorough understanding of the customers’ end-use markets, their important customers, and their main competitors.
• Establish and build strong working relationships with business leaders and team members to ensure the successful delivery of services to customers
• Ensure optimal client feedback to Product Management, Sales Management, or other departments concerning product requirements and enhancements.
• Determine customers’ unmet needs and translate them internally for adequate follow-up.
• Regular sales activities, pipeline updates per weekly, monthly basis, and quarterly review
• Investigate, track, and resolve customer and client concerns; identify trends and implement solutions

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business or a sales related field.
• Relevant vendor certifications would be advantageous

Required Experience:

• Experiences in IT solutions sales such as Business application (CRM, Application development, Mobile app, etc), IT Infrastructure
• Experience in Salesforce.com sales is a plus
• Experience in sales consulting work is a plus.
• Having industry and client’s business process understanding under own account
• Typically requires a Bachelor degree or equivalent, in Business, IT, or a related discipline
• Good analytical, problem-solving, and interpersonal skills
• Good command of English
• At least 5 years in service provider or SI sales consulting area