Account Management: Cultivate relationships with partners to help maximize their sales potential on Klook. Communicate Klook’s business strengths and brand value to suppliers, and create merchant success plans for long-term sustainable partnerships. Provide training and daily operational support to suppliers on our processes and tools.
Acquisition: Acquire a diverse range of low to mid-tier merchants across different industries/verticals. Support onboarding of products and coordinate with merchants, operations, content, finance, and quality control teams.
Optimization: Commit to delivering world-class travel experience to our customers, in terms of competitive pricing, sufficient inventory, realistic content, exclusive privileges, maintaining a market-leading position at all times
Coordination: Collaborate with various functions in the company globally - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats, and finance to ensure accurate payment and minimize risk.
Market Intelligence: Provide market leaders with relevant information on identifying market trends and competitor updates.
Operations: Onboarding of products and coordinating with merchants, collaborating with various functions in the company - such as marketing, supplier operations, tech, customer service, finance etc
What you'll need:
Currently pursuing a degree in a field related to this role, or have similar experience
2-4 years of experience in Business Development / Account Management. Understanding of e-commerce/travel/transportation industry is a plus
Passion for sales, marketing, and travel partner commercial activities
Capable of working independently with minimal supervision
Ability to manage projects and multi-task with good communication skills
Comfortable with Excel, Google Docs, Salesforce CRM, and other technology tools
Comfortable with data analysis and reporting
Strong internal and external communicator with strong interpersonal skills
Comfortable with a fast-paced environment and changing requirements
Skills
Coordination Skills
Business Development
CRM
Account management
Functions
Sales
Job Overview
Job Type:
Full-Time
Company
Klook
12 active jobs
Hong Kong, 32 Hollywood Rd, Central, Hong Kong
Industry:
Business & Professional Services
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