Responsibilities:

• Act as the lead liaison for key customer and project accounts, maintaining strong, long[1]term relationships.

• Develop and implement customer experience strategies tailored to individual account needs.

• Identify and address account pressures, plans, and challenges through structured communication.

• Collaborate with internal departments and third-party advisors to craft effective, customized solutions.

• Conduct regular account reviews and maintain up-to-date insights in CRM systems. Stay informed on industry trends, government regulations, and competitor activities.

• Represent the company in sales of equipment, parts, services, and tech-based products.

• Ensure sales targets and volume objectives are met for assigned accounts.

• Influence customer purchasing cycles and anticipate future business needs.

• Maintain comprehensive product, service, and financing knowledge relevant to the customer base.

• Engage cross-functional teams (sales, service, admin) to address and fulfill customer requirements

Qualifications:

• Bachelors degree in business, sales & marketing, finance/accounting, engineering, or agriculture-related field.

• Minimum 5 years of equipment sales experience, preferably in the heavy equipment sector.

• Strong understanding of agricultural practices and operations

• Financial, business, and logistics management expertise.

• Excellent relationship management and customer-facing skills.

• Proficiency in Microsoft Office and CRM tools.

• Knowledge of current technology trends and advancements in heavy equipment.

• Proven success in sales and marketing strategy execution.