Ecommerce Manager

Responsibilities:

• Develop and implement comprehensive e-commerce strategies to achieve sales targets and business objectives.

• Manage and optimize the company’s e-commerce website, ensuring user-friendly navigation and seamless customer experiences.

• Oversee in-platform advertising campaigns on Shopee, Lazada, and other relevant marketplaces to maximize visibility and sales.

• Optimize landing pages for better conversion rates and improved user experience.

• Coordinate with marketing teams to develop digital advertising, email campaigns, and social media strategies.

• Analyze web analytics and KPIs to track performance and identify opportunities for growth.

• Collaborate with supply chain and logistics to ensure timely delivery and stock availability.

• Monitor competitor activity and market trends to maintain competitive positioning.

• Manage relationships with external partners, such as digital agencies and platform providers.

• Oversee the customer service function to enhance customer satisfaction and loyalty.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.

• Minimum of 3-5 years of experience in e-commerce management or digital marketing.

• Proven experience with e-commerce platforms.

• Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).

• Proficient in managing Shopee, Lazada, or similar marketplace ads.

• Experience with landing page optimization and conversion rate strategies.

• Excellent communication and leadership skills.

• Knowledge of SEO, SEM, and digital marketing best practices.

• Ability to work collaboratively in a fast-paced environment.