Consumer Finance Officer

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

• Regularly review the status of all accounts receivable including collections to ensure that accounts receivable maintains high currency rates
• Proper evaluation of the customer’s credit worthiness and establishing/maintaining of the customer’s credit limits
• Undertaking and overseeing credit worthiness checks and risk analysis in the department
• Ensure timely processing of all applications and contracts
• Assess and provide approval or decline financing for finance applications
• Cash application and batching using multiple internal and banking systems and currencies
• Account reconciliation
• Review daily postings to ensure correct application of monies
• Management of the month end process ensuring all aspects are considered and able to prepare, execute, review and analyse month end results including key drivers, trends and KPI's
• Ensure the robustness and integrity of data provided
• Ensure all audit requirements are met
• Maintain a thorough understanding of and comply with company/department policies and procedures, Club guidelines, regulations, Contract documents and relevant legislation
• Maintain complete understanding and efficient use of various systems used by the company
• Planning ahead for work to be done, ensuring the completion of daily/weekly tasks
• Ensuring daily workflow and timelines are achieved with accuracy
• Ensure all communication with customers if of high quality and service
• Take responsibility of escalated issues/complaints for internal and external customers
• Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be effected by your conduct in the workplace
• Display a Count On Me! Service to all internal and external parties.
• Display innovation through inspiring, creating and improving processes and products.
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise
• Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible