Key Account Manager

Key Responsibilities:

• Be responsible end-to-end for new or assignment accounts while driving growth of revenue and margin.
• Develop account penetration, development, and strategic growth strategy.
• Focus on customer engagement, demonstrate value and support as their business evolves and changes.
• Comprehensively understand of customer needs and identify key buying factors beyond purchasing.
• Assess account opportunities, account trends and define growth aspirations.
• Identify key decision makers and influencers beyond purchasing (total enterprise) and craft relationship plan to enable a strong business-to-business partnership.
• Build partnership across customer organization allowing both parties to extract value.
• Conduct regular cadence of systematic business and performance reviews with key customers managers and executives.
• Be capable of forecasting and developing financial and pricing models.
• Develop, maintain, and execute on action plan for how key account will achieve positive growth, improve profitability and other financial targets.
• Manage and execute negotiations including developing value propositions for the account either independently or as a member of the team.
• Collaborate capabilities of cross functional partners to build a cohesive key account management.
• Coordinate and oversee information flow and action planning with relevant functions (cross-functional team coordination) via strong program management skills.
• Achieve agreed upon sales targets and outcomes within timeframe.
• Travel and visit customers domestic.

Qualifications / Requirements:

• Bachelor’s degree or higher in same business or related fields.
• 5 – 7 years working experience as sales and key account management in packaging with FMCG clients.
• Strong interpersonal and communication skills in both Thai and English
• Preferred are knowledge with the printing and packaging industries, the customer base, and the landscape of competition.
• Good relationship management skills and openness to feedback.
• Valid driver’s license.