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    Sales Administration

    Full-Time
    Prachuap Khiri Khan, Thailand
    Posted: July 23, 2024
    Position Details

    Position Summary

    Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.


    Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


    Preferred Qualifications

    • Education: High school diploma or G.E.D. equivalent.
    • Related Work Experience: At least 1 year of related work experience.
    • Supervisory Experience: No supervisory experience.
    • License or Certification: None

    Skills
    Sales Operations
    Sales Process
    Customer Satisfaction Research
    Account management
    Confidentiality
    Communication

    Functions
    Sales

    Job Overview

    Job Type:

    Full-Time


    Company

    Sheraton Hotels & Resorts logo

    Sheraton Hotels & Resorts

    15 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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