Key Account Management

Responsibilities:

• Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation
• Educating sellers on Shopee features, Shopee promotional campaigns and market insights
• Building good relationships and trust with merchants to understand more about their business and their key success factors
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
• Implement campaigns for new sellers, analyse and report their performance
• Interact with other local teams to share knowledge and replicate best practices
• Forecast volume and number of new sellers and activities required to incubate them
• Update the management team on weekly progress

Qualifications:

• E-commerce experiences
• Category knowledge directly work under Home & Appliance category
• Bachelor or Master Degree in BBA or related fields
• 3-5 years experienced in Key Account, Merchandiser, Business Development would be a plus
• Logical thinking and strong problem solving skills
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
• Good command of English
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs