Key Account Executive

Job Description

• Assist DM to develop and execute sales strategies and action plan forkey accounts to ensure achievement of sales target
• Assist DM to supervise junior staff for strategic alignment and actionplan to achieve sales target
• Estimate sales volume forecast and premium price for responsible customers
• Act as the focal point for all customer requirements of the assigned key accounts and resolve any issues
• Build , maintain and strengthen relationship with key accounts by understanding their needs, growth strategy, technology footprint, and providing product solutions in line with their needs
• Coordinate with commercial operations team to perform E2E sales process for key accounts from receiving purchase order, delivery notice, product delivery to debt collection
• Link value chain networking between Brand owner and Convertor and identify new sales opportunities and development plan to expand new key account customers, including cross selling of other applicable products
• Support each related application and marketing team for market trend,customer insight and competitor information to initiate sales and development strategies plan including VOC/VOM collection
• Collect and manage customer feedback related to product quality and liaise with product innovation team to analyze and respond to customer needs including testing new products with customers
• Collaborate with technical services team in fulfilling specific customer requests and providing trainings, knowledge sharing sessions on technical and other aspects of the products
• Provide and consolidate weekly/monthly key account performance report to management.