Department Manager - Employee Experience (Engagement & Communication)

Key Responsibilities:

Employee Experience & Culture

• Define, develop, and shape the organization's culture, promoting diversity, equity, inclusion, and a strong sense of belonging.

• Create and maintain a workplace culture aligned with company values and mission.

• Collaborate with leadership to identify key drivers of employee satisfaction and areas for cultural enhancement.

Employee Engagement

• Develop and implement effective employee engagement strategies and frameworks to strengthen motivation, morale, and retention.

• Organize and oversee engagement activities such as events, workshops, recognition programs, and surveys.

• Analyze engagement results and collaborate with stakeholders to drive continuous improvement.

Internal Communication

• Design and execute internal HR communication strategies that deliver clear, consistent, and compelling messages to all employee segments.

• Manage communication channels such as email, intranet (KPG Square), newsletters, digital signage, social media (e.g., Facebook), and more.

• Partner with cross-functional teams to promote HR initiatives, company updates, and employee programs.

Campaigns & Brand Activation

• Lead the planning and execution of internal campaigns to promote key HR initiatives including core values, health & wellness, CSR activities, and more.

• Strengthen the employer brand by showcasing the unique culture and employee value proposition.

• Drive initiatives to apply for and win HR awards and recognitions, enhancing organizational pride and visibility.

Qualifications:

• Bachelor’s or Master’s degree in Human Resources, Communications, Organizational Psychology, or related field

• Minimum 5–7 years of experience in employee engagement, internal communications, or HR-related functions

• Strong understanding of corporate culture, internal branding, and employee lifecycle engagement

• Excellent communication, storytelling, and project management skills

• Proficiency in digital communication tools, intranet management, and campaign execution

• Creative, people-oriented, and driven by impact