Key Accountabilities

• Execution of strategy to drive business growth, and profitability objectives
• Align to BU strategy and ensure execution of strategic initiatives for delivery of the business objectives
• Align the team towards the strategy for Key Accounts and set up processes for the team
• Drive business from Key accounts
• Identify, set up, and grow Key accounts as per the defined strategic intent - Key accounts to contribute between 80% of revenues
• Roll out the Key Account organization to drive business with the Key Accounts
• Segment the Key Account customers to provide differentiated service for the customers
• Pricing Contracts Management
• Responsible for reviewing, maintaining and extension (wherever required) of the annual price contracts for the Key account customers
• Team Development
• Identify the training needs for the team members
• Responsible for building skill and capability across the Key Account team
• Schedule training sessions for the team on CRM
• Establish productivity norms for the team based on customer classification and team evaluation matrices as per BU guidelines

Experience

• University degree – preferably in Business Administration or similar with 8 to 10 years of experience
• Excellent interpersonal and relationship skills with customers and ability to influence sales teams
• Should have the ability to convert Research data and Commercial data into insights and commercial business ideas, and take data driven business calls
• Must be a self-starter, highly organized with strong account management skills; ability to multi-task effectively with cross functional teams and meet deadlines
• Good working knowledge of Microsoft Office skills (Excel, PowerPoint and Word), Must be a self-starter, ability to multi-task effectively with cross functional teams and meet deadlines
• Clear communication skills (written and verbal communication skills) and strong interpersonal and influencing skills
• Prior work experience in B2B environment will be an advantage