TikTok Shop - Vendor Key Account Management, Lifestyle

Responsibilities:

• Manage and incubate a portfolio of 100+ long-tail Lifestyle sellers, with the goal of accelerating their growth and elevating them into key GMV contributors.

• Build strong, trust-based relationships with merchants and secure competitive deals aligned with campaign objectives, category trends, or seasonal opportunities.

• Strengthen seller capabilities in content creation and affiliate activation, to drive visibility and sales through TikTok’s content-driven ecosystem.

• Identify new areas of collaboration aligned with each seller’s short-term performance targets and long-term business expansion roadmap.

• Ensure sellers deliver high-quality service across operations—including chat responsiveness, on-time delivery, and product accuracy.

• Drive improvements in key operational metrics such as cancellation rate, return rate, and shipping lead time, to increase buyer conversion and satisfaction.

Qualifications:

• Bachelor's Degree or above

• Excellent interpersonal and negotiation skills

• Attention to detail, affinity with numbers and logical thinking

• Fluent in Thai and English, proficiency in Mandarin is a plus to communicate with Chinese sellers

• Proficient in Excel and ppt

• 2 years+ experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred

• Embracing a fast-paced environment in the E-commerce industry and flexibility

• A good team player, fast learner and open to changes

• Problem solving skills and a can-do attitude.