Senior Associate, Business Development

What you'll do:

• Account Management: Cultivate relationships with partners to help maximize their sales potential on Klook. Communicate Klook’s business strengths and brand value to suppliers, and create merchant success plans for long-term sustainable partnerships. Provide training and daily operational support to suppliers on our processes and tools.
• Acquisition: Acquire a diverse range of low to mid-tier merchants across different industries/verticals. Support onboarding of products and coordinate with merchants, operations, content, finance, and quality control teams.
• Optimization: Commit to delivering world-class travel experience to our customers, in terms of competitive pricing, sufficient inventory, realistic content, exclusive privileges, maintaining a market-leading position at all times
• Coordination: Collaborate with various functions in the company globally - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats, and finance to ensure accurate payment and minimize risk.
• Market Intelligence: Provide market leaders with relevant information on identifying market trends and competitor updates.
• Operations: Onboarding of products and coordinating with merchants, collaborating with various functions in the company - such as marketing, supplier operations, tech, customer service, finance etc

What you'll need:

• Currently pursuing a degree in a field related to this role, or have similar experience
• 2-4 years of experience in Business Development / Account Management. Understanding of e-commerce/travel/transportation industry is a plus
• Passion for sales, marketing, and travel partner commercial activities
• Capable of working independently with minimal supervision
• Ability to manage projects and multi-task with good communication skills
• Comfortable with Excel, Google Docs, Salesforce CRM, and other technology tools
• Comfortable with data analysis and reporting
• Strong internal and external communicator with strong interpersonal skills
• Comfortable with a fast-paced environment and changing requirements