Head of Global Business Services (GBS)

Financial Operations & Key responsibilities/ tasks:

• Lead the AP team and oversee invoice matching, verification, coding, and payment processes.
• Ensure accurate VAT and withholding tax compliance.
• Reconcile unallocated payments and manage balance sheet schedules.
• Coordinate with payment teams for timely vendor payments and resolve discrepancies.
• Steers and oversees the relevant tasks to perform the order to cash activities e.g. all commercial aspects during project realization, contract clarification (terms & conditions, legal review), SD contract processing, monitoring of order and non-conformance costs
• Provides backlog transparency and forecast accuracy in close alignment with the Business Areas / Business Horizontals counterparts.
• Drives revenue forecast and budget roll up in collaboration with business units
• Responsible for end-to-end order processing (Sales order creation & confirmation, including change order, invoice and payment follow-up)
• Accountable and drives cycle time reduction from order to the factory to invoicing
• Safeguard that financial data are reported according to the required standards (local GAAP and IFRS)
• Perform period-end closing e.g. accruals, provisions, and write-off
• Develop and maintain process documentation and archiving
• Continuous improvement on finance and business process efficiency
• Any additional/ ad-hoc duties as required by superior or business-related
• Drive O2C and P2P process improvements, standardization, and automation projects.
• Identify opportunities for optimization, eliminating inefficiencies and streamlining workflows.
• Oversee additional GBS functions (AR, GL, Treasury) and ensure compliance with internal controls and regulations.
• Review and enhance policies to safeguard compliance and mitigate risks.
• Leadership & Development:
• Manage and develop the GBS team, fostering a high-performance culture.
• Lead change management efforts and support cross-functional collaboration

Qualifications And Skills

• Bachelor’s degree in Business, Accounting, or Finance.
• 5+ years of experience in accounting/finance, with at least 3 years in a leadership role.
• Experience in GBS transformations and automation projects.
• Strong knowledge of AP, AR, GL, and taxation.
• Proficiency in ERP systems (e.g., SAP) and Excel.
• Fluent in Thai and English, with excellent leadership and communication skills.
• Strong computer skills, proficient in Microsoft Office
• Good knowledge of accounting standards and business process
• Accountability & Responsibility - capable of planning, organizing, and prioritizing work to commit and deliver high-quality work promptly
• Teamwork mindset: the ability to work collaboratively under time constraints
• Excellent analytical and problem-solving skills
• Adaptability to process transition and organizational change