E-Commerce Onsite Manager (Tops)

Key Roles and Responsibilities:

• Focus on foods category and provide support to develop and set up e-commerce strategy to improve owner website, marketplace, delivery application performance and satisfy customers effectively
• Lead online marketing operations following directions and strategies, along with manage e-commerce channels including item set up process, product category pages, product imagery, and relevant contents on organizational sites to ensure products for sales and support gross sales
• Manage and examine analysis and research for category performance, key trends, and target group to expand current online customer purchasing opportunities to support business operations
• Build and manage customer base through compelling messaging and visual merchandising to support business gross sales
• Develop competitive pricing for customers to support e-commerce gross sales
• Manage and assess feedbacks from customers to improve and enhance productivity of sales channel including websites and other digital media, and satisfy customers effectively
• Coordinate with relevant functions including marketing, product, IT and supply chain to ensure product delivery and category performance quickly and efficiently
• Monitor making summary report of e-commerce operations to improve online marketing performance.

Qualifications:

• Bachelor’s degree in related field
• Minimum of 4 -7 years’ experience in related field and 1-2 years of team management
• Experience in E-Commerce, Marketplace, Delivery App, and Owner website is plus
• Experience in Adobe Tools, Visualization, HTML, Power BI is an advantage
• Have strong communication skills
• Have strong negotiation and persuasion skills
• Have Data analytical, problem-solving, and critical thinking skills
• Be very detailed-oriented