What You’ll Do

• Proactively unearth and grasp the unique IT support and operational challenges confronting potential customers.
• Craft and propose comprehensive Customer Success Services (CSS) solutions, finely tuned to tackle the specific business and IT hurdles faced by clients, potentially integrating Education/Training services.
• Collaborate seamlessly with CSS local and global Centers of Excellence (COE) pre-sales and delivery teams, ensuring alignment with customer success
• Nurture enduring and mutually beneficial relationships with key customer accounts, striving to position Oracle as the preferred managed services provider for Oracle products.
• Work synergistically with various Oracle Lines of Business (xLOB) to seamlessly integrate CSS services and solutions into holistic, end-to-end Oracle offerings.

What You’ll Need

• A minimum of 6-10 years of proven prowess in IT sales or technical roles, with a keen focus on selling services associated with Oracle's solutions and products deployed across On-prem, Hybrid, and Multi-cloud environments.
• Track record of growing customer base beyond Thailand, particularly in multifaceted markets like Vietnam and Cambodia.
• Exhibit proficiency in deciphering technology adoption trends, with a notable edge for candidates possessing exposure to Enterprise Architecture.
• Experience in global account or key account management is a significant advantage.
• Demonstrated history of crafting managed services or outsourcing deals within IT operations.
• Proficiency in English is preferred, facilitating effective dialogue with customers and internal stakeholders.