OUTPUTS/ACCOUNTABILITY

• Manage all aspects of running a complex job and higher-value work
• Ensure job profitability is achieved to meet the business expectations and instill this in others
• Carry out tasks displaying well-developed research skills, knowledge and thought
• Write complex proposals that meet and where possible exceed the brief requirements
• Accurate analysis and interpretation of data, providing strong recommendations
• Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
• Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
• Display specialist knowledge of a market and share this with others
• Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
• Keep abreast of current trends within market research, in order to develop personal skills / knowledge base
• Keenness to learn and proactive self-development and development of others
• Assist with recruitment of junior staff

RELATIONSHIPS

• Effective interface with the business areas and Operations and Corporate departments and external suppliers
• Promote teamwork in the business area, Division and across Ipsos
• Lead by example and behavior (incorporating values) within the business area
• Direct and manage the project team activities
• Behave in a manner that displays professionalism, integrity and corporate citizenship at all times

DEVELOPMENT

• Demonstrate strong capabilities and leadership in one’s business area, clients, projects, people and or / technology to meet business needs. Developing holistic view or a deeper understanding of two to three of these areas
• Understanding of personal actions on business and client

BACKGROUND

Experience:

• At least 5 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors
• Experience in Financial, Banking, Insurance and Automotive industry is preferred
• Experience in U&A / Segmentation preferred

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently