Major Responsibilities

Provide support to drive progress of key bodies of work within the broadest range of workforce topics:

• IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
• HR Data & Information: prepare RSC Asia quarterly reports, dashboards, and executive summary presentations on key people metrics including relevant or appropriate trends, insights, actions, and proposed interventions.
• P&C Functions & HR Operations: participate as needed in the planning, project management and implementation of P&C initiatives for RSC Asia, including opportunities for improvement around standard processes. and the development and refinement of key employee lifecycle processes.
• People Development: participate in core talent activities as relevant for the RSC Asia functions and become proficient in delivering select People & Culture general seminars such as virtual new hire welcome, or compensation policy and principles.
• HR Knowledge: serve as a reliable source of HR policies, practices, and processes in the countries where RSC Asia works when needed in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws.
• Integrity and Compliance Guidelines: Monitor and analysis monthly completion of all HR related tasks and required trainings by RSC Asia staff and incentive works (interpreters, camp-based assistants, etc), by coordinating and following up with relevant training staff and HR staff in RSC Asia countries; report back to Senior Operations Coordinator and Director and prepare responses for donor reports are required.
• Leadership: monitor, support, facilitate and engage with the Community of HR managers in RAI and/or CRRD to build both competency and capability throughout the RSC Asia network.
• Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions. Manage leave calendar for Thailand based staff.
• Employee Relations: occasionally lead intake, make recommendations, organize employee engagement cross functional RSC departments, and support resolution of sensitive employee relations matters and workplace investigations, when assigned. Talent Acquisition: provide support to draft, review and adjudicate new position requests, standard job descriptions, compensation decisions, and recruiting activities for Thailand.
• Talent Acquisition: provide back-up support to the field offices for recruitment and onboarding of new senior staff, with the goal of ensuring new hire and orientation practices are implemented in accordance with IRC standards.
• Employee Exits: review and analyze turnover data, exit surveys, and propose interventions as necessary to improve the employee experience and our work culture.
• Other duties as assigned, including selective support to the Director as requested.
• Occasional international business travel if needed.

Job Requirements:

• BA in Human Resource Development or related field

Work Experience

• 3+ years Human Resources experience in an HR support function or service center.
• Strong working knowledge of at least one human resource discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, diversity and inclusion, etc.
• Prior experience with data and analytics strongly preferred.
• Experience in a large, matrixed organization a plus