Key accountabilities:

Leadership and Team Management:

• Inspire, mentor, and develop team members to achieve high performance and professional growth.
• Foster a collaborative and high-performing team culture.

Strategic Alignment:

• Conduct learning needs analysis in collaboration with HRBPs and business leaders to identify skill gaps and development opportunities.
• Design, develop, and implement learning programs that align with Pandora's business strategy and priorities.
• Ensure learning initiatives support organizational goals and strategic objectives.
• Own and lead Crafting & Supply Learning Portfolio and Learning Guidelines implementation across C&S

Program Design and Implementation:

• Partner with HRBPs and Talent Management to create targeted leadership development programs aimed at strengthening leadership capabilities within the organization.
• Manage the learning portfolio for Crafting and Supply, focusing on leadership skills, soft skills, and organizational transferable skills aligned with Pandora's values.
• Develop and deliver impactful training programs and workshops, leveraging best practices in adult learning principles.

Facilitate Key Corporate Programs

• Lead the facilitation of key corporate programs and supervisory training

Internal Trainers Pool

• Build and maintain a pool of internal trainers to deliver training programs.
• Ensure internal trainers are adequately trained, supported, and continuously developed to deliver high-quality training sessions.

Vendor Management:

• Collaborate with external vendors to deliver high-impact training programs and workshops.
• Evaluate and select vendors to ensure quality and alignment with Pandora’s learning objectives.

Program Evaluation:

• Monitor and evaluate the effectiveness of learning programs, ensuring continuous improvement and alignment with business goals.
• Use data-driven insights to assess program impact and make necessary adjustments.

Upskilling and Reskilling:

• Drive initiatives for upskilling and reskilling the workforce to meet evolving business needs.
• Ensure employees have access to relevant and timely learning opportunities to enhance their skills and capabilities.

Training Budget Management

• Manage the training budget to ensure cost-effective use of resources.
• Track and report on training expenditures, ensuring alignment with financial plans and objectives.

Regulatory Training Management

• Ensure compliance to government mandatory requirements related to training and corporate/leadership skills management
• Liaise with government or regulatory agencies, ensure Crafting & Supply compliance and maintain good relationship with these agencies
• Represent Learning and the rest of Talent team in internal and external audits related to learning and development

Stakeholder Collaboration:

• Build and maintain strong partnerships with HRBPs, business leaders, and external vendors.
• Work collaboratively to achieve common goals and address learning and development needs.

Communication and Influence:

• Communicate effectively with various stakeholders to promote and advocate for learning initiatives.
• Influence and gain support for learning portfolios and programs at all levels of the organization.

Learning SharePoint Management:

• Oversee the management and maintenance of the Learning SharePoint site.
• Ensure the SharePoint site is up-to-date, user-friendly, and a central resource for learning materials and information.

Learning Management System (LMS) Management:

• Manage the Learning Management System (LMS) to ensure effective delivery and tracking of training programs.
• Ensure timeliness and accuracy of learning and learner data uploaded into the LMS

Innovation and Best Practices:

• Stay abreast of the latest trends and best practices in learning and development.
• Introduce innovative approaches and technologies to enhance the learning experience.
• Continuously audit and improvements on learning partnership team processes and programs

Cultural Awareness and Inclusion:

• Promote a culture of continuous learning and development across the organization.
• Ensure learning programs are inclusive, and fostering an inclusive and diverse global learning environment.

Pivotal and professional qualifications:

• Bachelor’s Degree in Human Resource or Business Management;
• MBA / Master’s Degree preferred but not mandatory
• Minimum 5 years as Learning & Development Manager (current role)
• Minimum total 8 years of working experience in the Human Resources field
• Experience in a matrixed organization is required
• Preferably experience in collaborating with other countries in APAC and Global HQ teams