Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
Plan and execute a complex daily personal workload and support to meet departmental and company schedules
Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues
Qualifications
Bachelor’s degree in any field
A high degree of accuracy, proactivity, and attention to detail
Good analytics skills and aptitude for data and operational processes
Good in written and verbal communication skills in English.
A positive thinker and a good Team Player
Skills
Oral Communication
Data Processing
Reference Data
Communication
Functions
Sales
Job Overview
Job Type:
Hybrid
Company
NielsenIQ
20 active jobs
Industry:
Business & Professional Services
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