Crypto Funding Specialist - Temporary Contract (APAC)

The opportunity

• Utilizing e-mail, live chat, and phone support to respond to 20 to 150 client enquiries regarding Cryptocurrency transactions, Staking and various other Crypto related products on a daily basis
• Meet Service Level Agreements (SLA)
• Utilize Key Performance Indicators (KPI)
• Monitor technical issues
• Liaise with our funding engineers to ensure that client transactions are processed quickly
• Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible

Skills You Should HODL

• This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends
• Security and privacy focused
• Technical understanding of how most major cryptocurrencies function
• Ability to read Blockchain Documentation
• Able to make quick decisions autonomously
• Loves helping people