Oversees and directs all aspects of the Bell service operations
Lead the coordination of any guests’ needs, special requests, and inquiries to ensure superior service and value for our guests.
Being an In The Know Ambassador. To promote In The Know through out Front Office team and to our guest.
Required Skills
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Good writing skills
Proficient in the use of Microsoft Office and Front Office System
Problem solving, motivating, organizational and training abilities
Qualifications
Diploma in Hotel Administration, Hotel Management or equivalent
Experience
2 years experience in concierge or related discipline with 6 months in a supervisory capacity, or an equivalent combination of education and experience.
Skills
Concierge Services
Hotel Management
Receptionist Duties
Service Operations
Front Office Operations
Communication
Functions
Tour Operators Sub
Job Overview
Job Type:
Full-Time
Company
IHG Hotels & Resorts
27 active jobs
Industry:
Hospitality, Tourism & Travel
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