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    Bartender / Bull and Bear

    Full-Time
    Bangkok, Thailand
    Posted: September 6, 2024
    Position Details

    What will I be doing?

    • Maintain a high customer service focus by approaching your job with the customers always in mind.
    • Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
    • Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
    • Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
    • Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
    • Serve beverages and / or food to guests in a friendly, courteous and timely and manner, resulting in guest satisfaction.
    • Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge.
    • Confidently knowing the beverage menu contents and able to explain them in detail to guests.
    • Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
    • Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
    • Greet guests in a courteous and friendly manner, promote and document orders for drinks.
    • Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control.
    • Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
    • Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
    • Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash.
    • Lock up and store all beverage, food and other equipment, depositing cash drops and secure bank.
    • Complete checklists on product knowledge.
    • Know menu items of all other outlets to recommend guests to other outlets.
    • Confidently know opening hours of all restaurants and hotel outlets.
    • Recommend other restaurants and city attractions to hotel guests.
    • Follow-up on any guest questions or queries immediately and if you don’t know the answer, check with your Manager.
    • Ensure that all service procedures are carried out to the standards required.
    • Make sure that all areas are cleaned and maintained in accordance with operating procedures.
    • Take personal responsibility for the service experience of all guests in your designated area.
    • Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
    • Give guest service the highest priority.
    • Display professional behaviour at all times.
    • Avoid offensive or impolite language.
    • Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
    • Carry out any other reasonable duties and responsibilities as assigned.
    • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.


    What are we looking for?

    • Senior High School education or specialty in Hospitality.
    • 1-2 years in a managerial position in a 4 / 5-star category hotel.
    • Good English skills to meet business needs.
    • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
    • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
    • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
    • Must have basic knowledge of food and beverage preparation and service of various alcohol.
    • Able to remember, recite and promote the variety of menu items.
    • Open minded and outgoing personality.
    • Willing to work for long hours.
    • Positive attitude.



    Skills
    Product Service
    Food and beverage
    Personal Responsibility
    Communication
    Product Knowledge

    Functions
    Tour Operators Sub

    Job Overview

    Job Type:

    Full-Time


    Company

    Hilton Hotels & Resorts logo

    Hilton Hotels & Resorts

    131 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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