Logo
  • Pro Profile
  • Jobs
  • Career
    Career PathwayGrowthEducationInspirationPersonality
    Jobs & IndustriesJob SearchResume & PortfolioSalaryWell-being
  • Education
    Online CoursesMasters Programs
  • Resume Builder
  • Corporate Users



  • Jobcadu Logo

    Best career platform for job search, recruitment, career assessment & education

    10,000+

    Jobs

    Jobs Functions

    Administration & Office

    Marketing

    Customer Service

    Information Technology (IT)

    Accounting & Finance

    Human Resources & People

    Production & Supply Chain

    Engineering

    For Job Seekers

    Jobs

    Resume Builder

    Education Resources

    Resume Resources

    For Corporate Users

    Post Jobs

    Pricing

    Resources

    About Us

    Terms of Use

    Privacy Policy


    © 2025 Jobcadu. All rights reserved

    Guest Experience Manager

    Full-Time
    , Thailand
    Posted: July 13, 2024
    Position Details

    Key Elements Of The Job:


    • Coordinates and liaises with various departments to ensure the resort provides highest level guest experiences.
    • Prepares management reports
    • Personally inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
    • Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
    • Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
    • Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
    • Keeps management informed of guest and staff related incidents; represents senior management in their absence.
    • Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
    • Maintains a strong network of useful contacts in the service industry.
    • Screens next day movements for special instructions to various departments.
    • Ensures pending follow up action is communicated to the next shift.
    • Coordinate and manage the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programmes are fully adhered to and running smoothly within the Hotel.
    • Candidates must have a firm knowledge of hotel operations and must have 2 – 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
    • Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.


    What You Will Bring


    • Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
    • Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
    • Previous pre-opening experience is a plus
    • Candidate should hold valid work authorization for Thailand

    Skills
    Coordination Skills
    Guest Service Management
    Front Office Operations
    Hotel operations

    Functions
    Tour Operators Sub

    Job Overview

    Job Type:

    Full-Time


    Company

    Four Seasons Hotels and Resorts  logo

    Four Seasons Hotels and Resorts

    12 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

    Similar Jobs

    W Hotels

    W Hotels

    12 months ago

    Whatever Whenever Service Agent

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Guest Service Management
    Tour Operators Sub
    Hilton Hotels & Resorts

    Hilton Hotels & Re...

    about 1 year ago

    Food And Beverage Manager

    No experience
    Prachuap Khiri Khan, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Guest Service Management
    Tour Operators Sub
    Hilton Hotels & Resorts

    Hilton Hotels & Re...

    about 1 year ago

    Executive Floor Supervisor

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Coordination Skills
    Tour Operators Sub
    Four Points by Sheraton

    Four Points by She...

    12 months ago

    Assistant Front Office Manager

    No experience
    Thailand

    Salary

    Let's discuss

    Skills & Functions

    Front Office Operations
    Tour Operators Sub
    Four Seasons Hotels and Resorts

    Four Seasons Hotel...

    12 months ago

    Porter

    No experience
    Thailand

    Salary

    Let's discuss

    Skills & Functions

    Hotel operations
    Tour Operators Sub
    Hyatt Hotels Corporation

    Hyatt Hotels Corpo...

    11 months ago

    Assistant Housekeeping Manager (Thai National)

    No experience
    Prachuap Khiri Khan, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Front Office Operations
    Tour Operators Sub
    Hilton Hotels & Resorts

    Hilton Hotels & Re...

    12 months ago

    Operator

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Coordination Skills
    Tour Operators Sub
    Anantara Hotels & Resorts

    Anantara Hotels & ...

    11 months ago

    Spa Receptionist

    No experience
    Thailand

    Salary

    Let's discuss

    Skills & Functions

    Guest Service Management
    Tour Operators Sub
    Hilton Hotels & Resorts

    Hilton Hotels & Re...

    11 months ago

    Duty Manager

    No experience
    Chon Buri, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Front Office Operations
    Tour Operators Sub
    Marriott Hotels & Resorts

    Marriott Hotels & ...

    11 months ago

    Spa Receptionist

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Front Office Operations
    Tour Operators Sub