Credit Card Manager

Key Responsibility:

As a Credit Card Manager within the Financial Services industry, you will play a pivotal role in overseeing and optimizing credit card programs your responsibilities include:

• Develop and implement strategic plans for credit card programs, aligning with organizational goals and market trends.
• Manage the end-to-end lifecycle of credit card products, from conceptualization to launch, ensuring competitiveness and profitability.
• Conduct comprehensive risk assessments related to credit card portfolios, implement risk mitigation strategies, and ensure adherence to risk management policies.
• Develop and refine underwriting guidelines for credit card applications, balancing risk and profitability while maintaining compliance with regulatory standards.
• Collaborate with the marketing team to create effective credit card marketing campaigns, promotions, and customer acquisition strategies.
• Regularly analyze credit card portfolios, monitor key performance indicators, and implement strategies for portfolio optimization.
• Focus on enhancing the overall customer experience by identifying and implementing improvements in credit card processes and services.
• Stay abreast of regulatory changes affecting credit card operations and ensure compliance with industry regulations and standards.
• Lead and manage a team of professionals involved in credit card operations, underwriting, and customer support.
• Generate and analyze performance reports, providing insights and recommendations for continuous improvement and achieving business objectives.

Requirements:

• Bachelor’s degree in Business, Finance, or a related field Advanced degree or relevant certifications are a plus.
• Extensive experience in credit card management, including product development, risk management, and portfolio optimization.
• Strong understanding of financial regulations and compliance requirements related to credit card operations.
• Proven leadership and team management skills.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Effective communication skills for collaboration with cross-functional teams.
• Familiarity with industry trends and emerging technologies in credit card services.