Senior Digital Fraud Monitoring & Reporting Specialist

Job description :

• Provide thought-leadership on the use data analytics as a differentiator to increase the value and effectiveness of the Fraud Risk Management (FRM) for the area of KBank digital products and services
• Stay updated on industry trends, emerging fraud vectors, and internal strategy, and perform data analysis to support new fraud strategies and emerging fraud areas
• Understanding requirements, gathering data from various data sources, providing quantitative insights through presentations, reports, and dashboards
• Create and define condition to be used in the fraud monitoring system to prevent/detect fraudulent/suspicious transactions, including updating and modifying them according to the current fraud situation and improving conditions to suit the situation and the monitoring team, together with monitor performance of alerting rules
• Coordinate with other teams and support on the implementation of new operating systems
• Perform proactive monitoring including investigating of new fraud patterns and prepare fraud investigation report with identified root cause, recommendations on risk mitigation actions, and collaborate with related departments to address and manage incidents
• Act as subject matter expert for fraud risk of digital fraud monitoring as part of operational risk management (ORM) and being a partner to relevant business units
• Being a contact point for external regulators and internal departments to collaboratively work and support fraud-related information
• Develop operating work manual for the digital fraud monitoring team as well as support on work procedure being relevant to the team
• Provide consults on day-to-day activities to internal staff, and other relevant parties
• Support the supervisor on team & individual performance management and KPI setting such as resource planning, and staff performance development

Qualifications :

• Bachelor's degree or higher in a relevant field, such as computer science, information technology, finance, business administration, engineering
• Minimum 5 years of experience in the role of Digital Products/Services & Process Management, Digital Fraud Monitoring, MIS, Data Analysis, Database Management, or related fields, together with being a supervisor role
• Experience in finance, banking, e-commerce product & process particularly for deposit and digital products/services
• Skills to use programming tools i.e. SQL, Microsoft 365, SQL Scripting, SQL Database design
• Capable of managing, planning, organizing and being a good team player
• Good analytical skills, ability to learn and adaptive skills for fast paced growing business & process, and work well in demanding situations