In This Role, You’ll get to

• Pinpoint, investigate fraudulent activities on transactions to prevent losses
• Detect/determine high-risk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommending closures of account transactions
• Recommend alternative processes to Supervisors/Manager to further reduce losses
• Report to Supervisors

What You’ll Need To Succeed

• Minimum 1 year Fraud experience in e-commerce field
• no relocation is provided (for Thais or Thailand residents)
• Willing to work day shift; 5 days a week with shift rotation
• Excellent verbal and written communication skills in English
• Should have strong analytical, problem solving and negotiation skills with the ability to ‘think outside of the box’
• Should be capable of quick, independent thought with the ability to make unaided decisions
• Assertive but tactful
• Patient and persistent, while remaining calm under pressure
• Organized and methodical
• Have the ability to work independently and as a team
• Self-motivated