Jewelry Advisor

Responsibilities:

• Business development

• Drive WFJ sales through cross-selling and upselling techniques to achieve WFJ business objectives, both individually as well as via strong partnership with Fashion Advisors

• Client focus

• Obtain a thorough understanding of his/her clients to drive impactful engagement and foster long-lasting relationship

• Partner with both WFJ and Fashion boutique teams, including Fashion Advisor, CEE, DHOB, etc. to secure client appointments, driving strong recruitment and retention

• Maintain the highest standard of services including after-sales, exchange & return, to ensure best-in-class experience for the clients

• Provide client insights to BTQ management and WFJ management team to drive relevant actions and capture business potential

• Merchandising and stock management

• Provide feedback and suggestion on product assortment

• Work closely with VM team to ensure impactful VM adhering to our standard of luxury

• Collaborating with a dedicated team in a fast-paced retail environment.

• Providing expert advice and support to both staff and clients.

• Engaging in projects that challenge and expand your skills.
  
  
  

Qualifications:

• Minimum 3 years of sales experience preferably from international Watch & Fine Jewelry (WFJ) brands

• Strong knowledge of WFJ collections (including technical knowledge) and basic alteration skills with the experience of handling high profile clientele

• Knowledge of WFJ competition environment & trends, commercial driven mindset but with team-playing spirit

• Pleasant personality with high level of sophistication & refinement

• Excellent communication skills (Thai and English) with team working spirit, aiming for the total business goals of the boutique

• Comfortable with retail working hours such as on weekends and public holidays.