Inside Sales Representative

Responsibilities:

• Prospect within a book of business to schedule remote meetings, identify customer requirements and map them to a solution.
• Ensure consistent customer contact through a minimum of 125 dials and 10 scheduled customer phone meetings weekly; track all activity through Salesforce.com.
• Be fully prepared on every sales call to be able to execute a sales plan. This includes pre-meeting preparation, sales call goal setting, overcoming objections, proper materials and resource execution, and a follow-up plan.
• Proactively contact at-risk customers and resolve issues through customer needs analysis. Renew contracts well ahead of expiration.
• Quickly gain knowledge of IRM product offerings through online courses, self-study and interactive assessments.
• Partner with customer service, operations and the internal sales team to ensure a positive customer experience.
• Receptive to feedback and uses it to improve sales and workplace performance.
• Motivated to perform by increasing the product diversity offered to existing accounts; concentrating on finding avenues to generate increased sales from established accounts; and working to increase revenue by identifying additional products to complement what is currently sold to the existing customer base.
• Leverages available analytical data such as CRM, SFDC and social media sites; and demonstrates a keen understanding of economic, financial, market,and industry trends in order to drive profitable growth.
• Prioritizes and implements initiatives based on broader strategies. Demonstrates understanding of key industry trends and conditions.
• Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties. Has a deep knowledge of customer's business, current macro- and microeconomic trends, industry trends, and potential new business opportunities. Understands and influences a wide range of customer stakeholders.

Requirements:

• A self-starter, driven, with strong interpersonal skills.
• Consistently hits or exceeds all metrics and sales targets each month, even under tough circumstances.
• Strong time management skills. Ability to effectively plan for success and allocate the appropriate amount of time spent on various stages of sales cycle.
• Manages sales pipeline effectively and accurately.
• Solution-based and business-to-business sales experience. Technology Sales Experience a plus.
• Understands the techniques required to develop, maintain and manage business relationships with clients and partner organizations in order to sell, implement and manage products/services and to identify new business opportunities.
• Understands a potential customer’s context through effective questioning and listening.
• Business knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Aligns unique insights to key customer priorities, reframing the way customers view their business.
• Proven record of success in achieving and exceeding sales quotas and departmental metrics.
• Proficiency with CRM and sales management tools.
• Education: 4-year College Degree preferred
• Experience: 2-4 years successful B2B sales experience.
• Willing to work in Samut Prakan, Thailand