Client Service Manager

Roles and Responsibilities

• Understand Insights & translate into total category start (both corporate level & category/segment level) & implications
• Own the engagement & relationship with the Retailer's product team and vendor's key account /trade marketing team
• Comprehend retail trading, commercial / category management environment, & its business issues/opportunities
• Ability to link the issues / opportunities with tools as solutions and come up with alternative solutions proposal
• Ability to deploy the established customer-centric category management processes to vendors to collaborate and comply with the processes
• Build and evaluate models for the campaign in collaboration with members of the team, internal department and our partnerships.
• Develop and analyze very complex data on market, customers, and competitors and makes recommendations regarding marketing performance to optimize campaign strategy
• Independently manages projects; organizes data and information in conjunction with a clear and rational thought process to assess and understand clients’ needs, evaluate options, and compile insights and results into a presentable finalized work product.
• Contribute to the team effort by accomplishing related results and participating on projects, as needed.
• Ability to work on multiple projects simultaneously

Qualifications

• 5 - 7 Years work experience
• Bachelors or Master Degree in Business Administration, Communication Arts, Computer Science, Computer Engineering or related field.
• Able to work both independently and within a team
• Experienced in using one of these tools C Smart, Nielsen, Dunnhumby, Kantar, EYC, EGG
• Attention to detail and the ability to be a multi-task work in a deadline driven atmosphere
• Eager to learn, self-driven, takes initiatives & take on challenges with a positive attitude
• Outstanding ability to think creatively, identify and resolve problems
• Excellent analytical, organizational and time management skills
• Good understanding of the Internet trends
• Self-driven, hard-working and technology savvy
• Excellent communication and interpersonal skills.
• Ability to work under pressure