Charging Operations Specialist, APAC Charging

What You'll Do

• Support regional deployment teams in network expansion by logistics, procurement, payment processing, supply, and delivery of equipment for deployment
• Propose improvements to be ready for scale, develop and maintain financial processes that reduce redundancy and improve accuracy, while achieving organizational objectives
• Provide administrative support, documentation, and maintain the database as the source of truth for reporting
• Oversee license agreements of the operating network and ensure we comply with our contract obligations
• Assist with utility contract management, energy costs reporting and optimization.
• Lead or participate in continuous improvement initiatives aimed at improving deployment cycle times, customer experience and cost efficiency
• Assist with reporting, forecasts, and variance analyses
• Ability to identify and communicate problems, solutions, and opportunities.
• Work with internal teams to streamline our workflow and improve our internal tools
• Analyse installation data and report regularly to higher management

What You'll Bring

• 3+ years of experience in operations, program or project management or related role
• A clear passion to drive charging as a critical enabler of business growth for Tesla and of a more sustainable energy future
• Spoken and written language skills in English and Chinese, Korean or Thai
• Effectively handle multiple priorities, organize workload, and meet deadlines in a fast-paced environment
• Good communication and strong analytical skills
• Ability to manage multiple projects with an eye for efficiency and priority
• Proficiency in Microsoft Excel required; Power BI, Power Automate preferred
• Proficiency in SQL and Tableau preferred but not essential
• Collaborative, team oriented, and mission driven
• Strong attention to detail and methodical in execution
• Experience with new process and systems implementation
• Required someone who is able to speak at the business level in both English and either Chinese, Korean or Thai