TH - Technical Solutions Consultant (ManageEngine)

Roles & Responsibilities

• Be an evangelist for IT solutions across IT operations, security, help desk, endpoint, networks, and cloud infrastructure.
• Talk to customers (IT Managers, IT Administrators, Engineers) and partners understand requirements, and recommend the right
• ManageEngine product in tandem with Account Managers.
• Conduct Masterclass presentations in the local market.
• Work with multiple products focused on IT Management from the company
• Conduct product demonstrations to customers and solve technical queries
• Understanding of product areas including Desktop / Mobile Device Management, IT Help Desk, Windows Management, Public and
• Private Cloud management.
• Conduct workshops, training sessions, and product events both online and offline as needed.
• Travel to customer locations.

Requirements

• Excellent business-level English Language and local language skills.
• Interest in learning new software products and getting into details.
• Good interpersonal skills to work with multiple ManageEngine product teams.
• 5+ years of relevant experience.
• Strong technical knowledge with experience in the IT industry.
• A good background in ITSM Solutions, desktop, and server/network administration devices is an advantage.
• A good background in ITOM or Cloud is an advantage. One of ITSM or IT Operations Management is a must.
• You must be a resident of the country you are applying for and know the local language in a professional capacity.
• Datacenter experience, Enterprise LAN experience or Windows Environment Experience is an advantage.
• ITIL V3 Foundation certified, Microsoft Certification or Cisco, and other industry certifications are an advantage.