Responsibilities:

• Process quotations, tender documents and orders so that customer orders are dispatched, invoiced, and paid for accurately and timely

• Answer internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately

• Communicate with staff in other areas in the company, such as Customer Care Center and Distribution Center to confirm the status of orders and resolve customer complaints

• Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements

• Run standard calculations to accurately compile and prepare report statistics such as Sales report, Incentives/commission, travel allowance

• Use databases or other computerized systems to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain sales incentives and expense records; and to generate sales reports and statistics

• Perform background information on Customer accounts, prospects, competitors, and industry trends to support the sales team's activities

• Coordinate with sales team and Distribution Center for goods return management

• Perform other tasks assigned by superiors
  
  
  

Qualifications:

• Bachelor’s degree in business administration or related fields. Work experience

• 1-2 years of experience in any fields.

• Computer Literacy Soft skills

• Customer Orientation

• Service Orientation Education