To provide outstanding service to our customers by answering questions, handling complaints and troubleshooting problems with our products and services.
Coordinate with other departments concerned and follow up service to customer.
Record customer information in system completely and keep it status up to date until cases closed.
Qualifications
Bachelor degree in Marketing, Business Administration or related field.
2 years experience in Call center, Customer service or related field. (New Graduated are welcome)
Knowledge of Call center process.
Ability to multi-task, prioritize and manage time effectively.
Good in MS Office
Good service and open mind.
Skills
Marketing
Call center
Business administration
Customer Service
Functions
Sales
Job Overview
Job Type:
Full-Time
Company
Hafele
12 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
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