Logo
  • Pro Profile
  • Jobs
  • Career
    Career PathwayGrowthEducationInspirationPersonality
    Jobs & IndustriesJob SearchResume & PortfolioSalaryWell-being
  • Education
    Online CoursesMasters Programs
  • Resume Builder
  • Corporate Users



  • Jobcadu Logo

    Best career platform for job search, recruitment, career assessment & education

    10,000+

    Jobs

    Jobs Functions

    Administration & Office

    Marketing

    Customer Service

    Information Technology (IT)

    Accounting & Finance

    Human Resources & People

    Production & Supply Chain

    Engineering

    For Job Seekers

    Jobs

    Resume Builder

    Education Resources

    Resume Resources

    For Corporate Users

    Post Jobs

    Pricing

    Resources

    About Us

    Terms of Use

    Privacy Policy


    © 2025 Jobcadu. All rights reserved

    Senior Service Delivery Manager (SDM)

    Hybrid
    , Thailand
    Posted: July 16, 2024
    Position Details

    Job Descriptions:


    • Lead and Manage team to deliver overall project and BAU operation activities with result oriented by timeline.
    • Define / Plan / Manager project scope and objectives given by project owner or executive with in project plan, deliverables, budget, and risks.
    • Manage and Maintain system platform under COE custodian to ensure no impact to BAU operation and continue improvement to supported business units.
    • Constantly monitor and report on project progress to all stakeholders, as well as follow up if service delivery is not meet expectation.
    • Responsible and accountable with value chain business units to achieve business profit growth as company strategy.
    • Lead and organize cross-functional team to deliver end results on regular basis.
    • Manage and solve project / platform incident and issues , changes, and interventions to achieve project outcomes., as well as escalate issues to Steering Committee and/or Management when necessary.
    • Ensure quality of project deliverables with end to end related to other department units throughout project life cycle.
    • Working with the business and operations teams to identify and manage service improvement activities.
    • Communicating across organizational boundaries – from working teams through to senior managements
    • Management of product backlog in terms of elaboration and grooming of items, making sure items are clear and understandable.


    Qualifications:


    • Bachelor's degree or Master Degree in STEM or other related fields.
    • Must have in Banking Application architecture design and technical solution.
    • Must have experience in Tech lead, Project lead, Project Management, and related fields.
    • Happy to Building relationship, leadership, and people management skills.
    • Good communication, collaboration, and coordination.



    Skills
    Project Management
    STEM
    People Management

    Functions
    Research & Development

    Job Overview

    Job Type:

    Hybrid


    Company

    TTB logo

    TTB

    205 active jobs

    Industry:

    Banking & Finance

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

    Similar Jobs

    Thai Oil Public Company Limited

    Thai Oil Public Co...

    about 1 year ago

    Business Development Analyst

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Project Management
    Research & Development
    Bayer

    Bayer

    10 months ago

    Senior Product Manager

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Project Management
    Research & Development
    Srichand

    Srichand

    about 1 month ago

    Senior Product Development Officer

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Project Management
    Research & Development
    SCBX

    SCBX

    about 1 year ago

    Sustainability Specialist - ESG

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Project Management
    Research & Development
    DKSH

    DKSH

    11 months ago

    Assistant Manager Commercial Effectiveness

    No experience
    Thailand

    Salary

    Let's discuss

    Skills & Functions

    People Management
    Research & Development
    DKSH

    DKSH

    about 1 year ago

    Assistant Manager Product Management (Microbiology)

    No experience
    Thailand

    Salary

    Let's discuss

    Skills & Functions

    People Management
    Research & Development
    Danone

    Danone

    12 months ago

    SEA Research & Innovation User Experience Senior Manager

    No experience
    Thailand

    Salary

    Let's discuss

    Skills & Functions

    Project Management
    Research & Development
    Sandoz

    Sandoz

    12 months ago

    Head of Medical Affairs

    No experience
    Thailand

    Salary

    Let's discuss

    Skills & Functions

    People Management
    Research & Development
    Jobcadu Head Hunter

    Jobcadu Head Hunte...

    over 1 year ago

    บริษัท พรปิยะ เน็ตเวิร์ค จำกัด - R&D Manager

    No experience
    Samut Sakhon, Thailand

    Salary

    THB 30,000 - 45,000

    Skills & Functions

    Chemicals
    Research & Development
    LINE MAN Wongnai

    LINE MAN Wongnai

    about 1 year ago

    Search Operations Specialist

    No experience
    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    SQL
    Research & Development