In this Role, you’ll get to
- Promote Trip.com group awareness, global platform business strategy, and one-stop service to existing/new hotel chain partners
- Coordinate across Trip.com group internal teams, including platform, content team, and product team, service team, marketing team in order to achieve the account’s expectations and maximize performance. Map prospective accounts around organizational structure, people, and existing technology
- Establish the relationship with key stakeholders in the assigned accounts (Global Chains), and orchestrate discussions with senior execs around their business needs
- Be able to lead the accounts and drive mutual performance objectives, annual targets, and milestones globally
- In charge of full account management including performance tracking, production optimization, workshop conducting, and issue solving
- Be able to initiate new regional projects and accelerate the progress of global projects to promote brand awareness, business strategy, and products benefits to hotel chain partners
- Initiate, develop, and manage mutually beneficial relationships with chains and all the other stakeholders
- Conduct quarterly performance review meetings with VP, SVP, and C-level in global hotel chain teams in different geographical areas to make sure the result in a positive financial contribution
- Ablility to analyze the global chain partner at all different levels from Global to regional and on the local to hotel level
What you'll Need to Succeed
- Bachelor’s Degree or above with 5+ years of working experience in relevant roles in a Strategic or Key Account Management position (preferably working in OTA/hospitality/travel industry).
- Strong negotiation and influencing skills
- Strong problem-solving skills with a logical mindset
- Ability to demonstrate professional presentation
- Ability to adjust different communication methods depending on the stakeholders
- Strong knowledge of the travel industry and channel distribution
- Result and Data-driven with strong analytical skills
- Hungry for success but humble
- Fluent in Excel, PowerPoint, and any other related software to help day-to-day operations
