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    Manager, Airport Services (Thailand)

    Full-Time
    , Thailand
    Posted: August 13, 2024
    Position Details

    Role Purpose


    • Manage Thailand station’s performance according to company standard and requirement;
    • Drive and review with Station-in-charge in all aspects of station performance including OTP, guest experience, service provider performance, regulation compliance;
    • Monitor and ensure the airport operation performance comply to company service level and standard;
    • Ensure all Ground Services activities are adhering to the Company and regulatory policies and procedures;
    • Oversee all Ground Services projects and development;
    • Coordinate with local regulators and authorities on behalf of the company;
    • Maintain the highest standard and on-time performance with continuous improvement;
    • Coordinate and represent HK Express Airways for service, quality, safety and security audit where required by Headquarter or Local Aviation Authorities;
    • Report to Headquarter timely if any changes in local governmental and aviation regulatory requirements;
    • Overtime duties and non-office hour standby might require;
    • Overseas travel and shift duty is required;
    • Has the authority to make decisions regarding risk tolerability with respect to the safety and/or security of aircraft operations based on the tolerability defined in the Operational Risk Matrix.


    Qualifications


    • University Graduate;
    • 10 years aviation or civil airline experience including 3 years in supervisory level;
    • Knowledge of all aspects of Ground Handling and IOSA requirements;
    • Knowledge of Aviation Safety and Security;
    • Excellent command of Thai and English, and written English;
    • Advanced knowledge in Microsoft Office;
    • People manager with good communication skills and a fast decision maker;
    • Strong analytical and project management skills and sensitive to figure;
    • Excellent customer service mind-set;
    • Able to work independently and under pressure.



    Skills
    Civil Aviation
    Communication skills
    Aviation Security

    Functions
    Tour Operators Sub

    Job Overview

    Job Type:

    Full-Time


    Company

    HK Express  logo

    HK Express

    2 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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