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    Guest Service Agent

    Full-Time
    , Thailand
    Posted: August 7, 2024
    Position Details

    Job Description


    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.


    Qualifications


    • A strong focus on customer service
    • Prior experience in hotel front office operations is preferred
    • Excellent communication skills; fluency in Thai/English is required
    • Be able to work shifts, weekends, and public holidays
    • Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred



    Skills
    Communication skills
    Front Office Operations
    Customer Service

    Functions
    Tour Operators Sub

    Job Overview

    Job Type:

    Full-Time


    Company

    Anantara Hotels & Resorts  logo

    Anantara Hotels & Resorts

    91 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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