In this Role, you’ll experience:
- Regional Account Ownership: End-to-End commercial ownership and high-level operational support of select strategic global hotel chain brands
- Strategy Planning: Work with key internal and external stakeholders to identify market opportunities and support strategy for rapid growth
- Experimentation: Conduct innovative testing to identify novel approaches to drive performance through data driven decision-making
- Communication: Communicate with internal and external leadership teams to provide constructive feedback on account performance and opportunities
- Data & Reporting: Handle monthly and weekly reporting and analysis, data driven decision and actions to enhance performance
- Account support: Handle rate and technical enquiries from internal and external stakeholders
What you’ll Need to Succeed:
- Bachelor’s degree or equivalent experience required
- At least 5 years of relevant experience in the Hospitality/OTA industry, preferably with experience managing B2B global chain relationships at a regional or global scale.
- Proven record in achieving company objectives and targets
- Analytical and proven track record in using data to drive strategy and make decisions
- Professional experience in project delivery and account management
- Ability to work under pressure in a competitive industry/rapidly changing environment
- Excellent communication and presentation skills along with strong emotional intelligence
- Understanding of the online travel sector
- Exposure to large commercial account management conversations/business development
- An energetic, persistent, driven personality
- Professional “get it done” attitude and work ethic
- Strong attention to detail
