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    Kasara Lounge Agent

    Full-Time
    , Thailand
    Posted: September 13, 2024
    Position Details

    Job Description


    In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.


    Qualifications


    • College diploma in hotel management or related field
    • Previous experience in Front Office or Guest Services
    • Club Lounge experience is a plus
    • Good Communication skills
    • Experience with Front Office Systems
    • Good English skills, both written and spoken



    Skills
    Front Office
    Guest Service Management
    Hotel Management

    Functions
    Tour Operators Sub

    Job Overview

    Job Type:

    Full-Time


    Company

    Anantara Hotels & Resorts  logo

    Anantara Hotels & Resorts

    91 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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