Operations Manager

Job Description

To serve the needs of the business, our guests and our colleagues by effectively and successfully managing all the day-to-day operations of the hotel.

At NH Collection Chiang Mai Ping River, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Within this, the key responsibilities for this position are:

• To implement the hotel strategy across all operational departments.
• To provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel.
• To support and implement all corporate programmes and guidelines.

Qualifications

• Bachelor's degree in hotel management or a related field.
• Experience in hotel operations, preferably up to the department head level.
• Strong commercial and business acumen.
• Passion for quality and a drive for achieving results.
• Proficiency in both spoken and written English.