General Manager - Melia Pattaya (Thailand)

Position Profile

• The General Manager, as the highest position of the Hotel’s management, will be responsible for the whole operation and for the leadership of the Hotel’s team towards the achievement of all the objectives and within the implementation of the Company’s guidelines and policies. This position will maintain a strong relationship with the property owner through proactive and ongoing communication.
• The General Manager will be in charge of the planning, coordination, management and analysis of results of all the departments and will oversee the implementation of the procedures and policies of Meliá Hotels International, and of the established goals and objectives.
• The General Manager will uphold the service quality, the brand standards and the maintenance of the facilities, while ensuring the respect of the Health & Safety regulations and the Sustainability & Talent Management corporate policies.

Main Requirements

• At least 3 years of experience as General Manager in a city Hotel of the same category and similar size in the international Hospitality.
• Experience in Luxury hotels management.
• College level degree in Business Administration, Economics or equivalent Hotel Management or Tourism related education.
• Excellent communication level in English.
• Solid functional knowledge of all department operations.
• Outstanding leadership abilities. Excellent management of Human Resources & Talent.
• Strong Sales & Marketing skills and good knowledge of Revenue Management.
• Good understanding of the Sustainability and the Environmental protection areas.
• Knowledge of IT tools used in the hotel management environment.