Head of Anti-Fraud Strategy

Key Roles and Responsibilities

• Execute and implement fraud protection controls tactical plans against internal & external fraud threats to support bank-wide risk management policies.
• Conceptualize, develop and implement operational plans to initiate, drive and execute Fraud Protection aligned with the department's tactical strategies to support TTB Bank's strategic directions.
• Propose & set short-term and medium-term objectives & milestones planning for implementing Fraud Protection coverage for all products and channels under all customer segments (Retail, SME, Wholesale, Value Chain, Bank-wide).
• Collaborate with Value Chain, Product Owners, Channel Owners to ensure effective Fraud Protection solutions implemented inside end-to-end processes with minimal impact.
• Execute tactical plans to develop effective fraud protection rules & behavioral models, and regularly train & test rules and models to ensure optimal working conditions, including designing rules criteria with Team Head and Value Chain, Product Owners, Channel Owners for all transactional & credit products and channels under all customer segments (Retail, SME, Wholesale, Value Chain, Bankwide). Coordinating with external vendors is included.
• Conduct thorough analysis and case examination of commercial credit lending applications, assessing the fraud risk.
• Describe and cascade down to team members the tactics the work unit plans to use to achieve the outlined goals of the banks and department performance indicators.
• Collect, analyze, and communicate statistics related to daily fraud mitigation business operations. Uses findings to develop processes, procedures, and workflows to improve operational effectiveness. Provide fraud advisory, fraud analytics, reporting and planning issues within and outside of division.
• Participate in special projects and performs other duties as assigned.

Skills / Knowledge Needs

• Bachelors degree or Master degree in a recognised university locally or from overseas
• Undergraduate degree in Analytics, Applied Mathematics, Economics, Statistics or related analytical field of study or equivalent combination of training and experience.
• Minimum 5-10 years professional experience in banking or financial sector.
• Minimum of 3-5 years related work experience in analytical roles related to fraud mitigation, leading analytical teams.
• Experience utilizing statistical and machine learning methods to detect and mitigate fraud required.