Fraud Operation Executive (1-year contract)

Responsibilities:

• Perform investigation of fraud cases detected from detection systems and other channels of which fraud is raised
• Maintain strong knowledge for industrial fraud by staying informed about behavior, industry changes
• Analyze and verify suspicious fraud cases to identify patterns, anomalies and process gaps
• Report on daily fraud trends and cluster characteristics, perform deep dives and write summaries
• Prepare fraud investigation performance periodically or ad-hoc report
• Coordinate with relevant parties such as Payment , Customer Support and Local team to verify information related to fraud cases
• Work with stakeholders to reduce fraud related losses, while maintaining focus on a positive customer experience

Qualifications:

• Bachelor’s degree in Logistic/Business/Engineering/Statistics or related fields
• Experience in e-commerce or logistic fraud highly preferred
• 1-2 years working experience in related fields. Fresh graduates that have the necessary requirements may apply
• Experience with Microsoft's Excel or Google's Sheets will be a big advantage
• Curious and Attention to detail
• Proactive, responsible, organized and ability to work in a fast-paced environment