What we look for
We are looking for a champion to help us lead the after sales service of Biz NEX. This is a unique experience to develop after sales for new EV products. You will work with leading companies in the automotive industry and technology in Thailand. If you want to challenge yourself, while creating meaningful products that change the life of others, join us.
Responsibilities
- Develop end to end after sales service structure with supports from veterans in the field
- Design maintenance aftersales package and promotion
- Assist customers and provide solution regarding product issues
- Coordinate between customers and service partner
- Managing budget, planning and ordering of part stocking from local parts to import parts
- Communicate with local and international supplier
- Work with a team to manage other after sales activities such as car registration, insurance, etc.
- Support product development by reporting issues and feedbacks to engineering team
- Working closely with admin support to follow-up customers after quotations or requests
- Other duties assigned
Qualifications
- Bachelor’s degree in business communication or related field is preferred
- 3 - 5 years experience in related field
- Strong ownership, has experience leading projects or doing extra curricular activities
- Service mind, Problem solving, Strong communication skills especially with customers, Pleasant personality and honest
Office location:
- Office at 33 Space, BTS Ari (Soi Pradipat 17)
