Be an advocate within the organization on best practices and emerging trends in email marketing.
Coordinate with Campaign team to ensure timely and accurate implementation of campaign for smooth user experience and effective campaign performance.
Execute and implementation the CRM solutions and Marketing Automation Platforms
Manage the creation and update of emails, Whatsapp communication campaigns, forms and reports for campaigns and webpages
Plan and set up multiple nurture streams and automated set-up to optimize the customer’s journey map
Follow the campaign communications calendar and execute campaigns and report on the performance
Quality assurance of the campaigns
Regularly monitor campaign delivery & perform basic troubleshooting on issues related to delivery; Generate regular/ ad hoc reports following standardized templates
Coordinate with Product team to conduct UAT Test for CRM Platform features
Communicate effectively with internal stakeholders across markets, keeping them informed of the progress of campaign launch/ refresh.
Qualifications:
1-2 years (Associate) and 4 - 6 years (Senior Associate) of experience working with CRM/ Campaign operation experience
Able to work on weekends/holidays (when required)
Excellent organizational and time management skills. Ability to manage multiple projects simultaneously and meet deadlines.
Strong attention to details
Logical thinking and problem-solving skills
Solid communication skills - able to communicate in basic English
Ability to work collaboratively in a team environment.
Skills
Campaign Management
CRM
Project Management
Problem Solving
Functions
Marketing
Job Overview
Job Type:
Full-Time
Company
Shopee
194 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
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