Your responsibilities

• Provide excellent customer service in your store and coach your team to always keep our customer top of mind.
• Recruit, train and develop your team.
• Ensure best practice of store activities and back office procedures.
• Follow up on sales goals and budgets to optimise profit.
• Set an example for your team by always acting in line with H&M Group values, H&M Home brand DNA and H&M Group Global leadership expectations.

Your profile

• A passion about customer service, people and interior design.
• A great result driven attitude.
• Being well-organised and able to cope with a large workload.
• Ability to prioritise and plan ahead for efficient workflow, staffing and development.
• An analytic and reflective mindset to constantly improve store profitability.
• A positive and coaching attitude, and a willingness to learn and improve.