Essential Duties and Responsibilities

Talent Acquisition and Recruitment:

• Develop and implement effective recruitment strategies.
• Conduct interviews, coordinate hiring processes, and manage onboarding.
• Collaborate with department heads on staffing needs and job descriptions.

Employee Relations and Engagement:

• Address employee concerns and resolve conflicts.
• Implement and oversee employee engagement programs.
• Conduct surveys and feedback sessions to assess satisfaction and improvement areas.

Training and Development:

• Design and deliver training programs for skill enhancement and career development.
• Identify training needs through performance reviews and feedback.
• Evaluate training effectiveness and make adjustments as needed.

Performance Management:

• Oversee performance appraisals and provide constructive feedback.
• Guide managers on setting goals and conducting evaluations.
• Implement performance improvement plans and support employee development.

Compliance and Policy Management:

• Ensure adherence to labor laws and organizational policies.
• Update and communicate HR policies and procedures.
• Handle documentation and maintain records in compliance with legal requirements.

Succession Planning and Talent Management:

• Develop and implement succession planning strategies.
• Identify and create development plans for high-potential employees.
• Monitor talent metrics and adjust strategies to meet goals.

Organizational Development:

• Align HR practices with organizational goals and culture.
• Lead change management efforts and continuous improvement initiatives.
• Collaborate with senior leadership on strategic HR programs.

Employee Wellness and Benefits:

• Manage wellness programs and initiatives to promote health.
• Oversee benefits administration, including health insurance and retirement plans.
• Address inquiries and concerns related to benefits and wellness.

Data Analysis and Reporting:

• Analyze HR metrics and data for informed decision-making.
• Prepare and present reports on HR activities and outcomes.
• Utilize data to identify trends and recommend improvements.

Team Leadership and Collaboration:

• Lead and mentor the HR team for professional growth.
• Collaborate with other departments to align HR initiatives with organizational needs.
• Foster a collaborative environment and promote effective communication.

Social Impact:

• Develop and implement initiatives that positively impact the community and environment.
• Promote and lead corporate social responsibility (CSR) programs and volunteer opportunities.
• Partner with external organizations and stakeholders to support social causes and enhance the company’s social footprint.

Required Skills

Leadership and Management:

• Strong ability to lead, mentor, and develop a team.
• Experience in managing and guiding HR professionals and other team members.

Communication:

• Excellent verbal and written communication skills.
• Ability to convey information clearly and effectively to all levels of the organization.

Interpersonal Skills:

• Strong interpersonal skills to build and maintain relationships with employees and stakeholders.
• Proficiency in conflict resolution and negotiation.

Strategic Thinking:

• Ability to think strategically and align HR practices with organizational goals.
• Experience in developing and implementing long-term HR strategies.

Analytical Skills:

• Strong analytical skills to assess data, identify trends, and make informed decisions.
• Proficiency in using HR metrics and reporting tools.

Problem-Solving:

• Excellent problem-solving skills to address and resolve complex HR issues.
• Ability to implement creative and effective solutions.

Organizational Skills:

• Exceptional organizational skills to manage multiple projects and priorities efficiently.
• Attention to detail and ability to maintain accurate records and documentation.

Knowledge of HR Practices:

• In-depth knowledge of HR policies, procedures, and best practices.
• Familiarity with labor laws and compliance requirements.

Training and Development:

• Experience in designing and delivering training programs.
• Ability to assess training needs and measure effectiveness.

Cultural Awareness:

• Understanding of diverse cultural backgrounds and the ability to work in a multicultural environment.
• Commitment to promoting inclusivity and diversity in the workplace.

Change Management:

• Skills in managing and facilitating organizational change.
• Ability to drive continuous improvement and innovation.

Social Impact:

• Passion for developing and leading initiatives that positively impact the community and environment.
• Experience in managing corporate social responsibility (CSR) programs.

Technological Proficiency:

• Proficiency with HR software and systems.
• Familiarity with data analysis tools and technology.

Qualifications

• Educational Background: A Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
• Experience: The candidate should have proven experience in a senior HR role within a luxury hotel, with a focus on talent management and organizational development. Experience in leading HR teams.
• Industry Knowledge: An in-depth understanding of HR practices, employment laws, and industry trends is required. Experience in the hospitality sector or related industries is advantageous.
• Skills: Strong leadership and management capabilities are necessary. The candidate should have excellent communication and interpersonal skills, proficiency in HR software and systems, and the ability to analyze data and generate actionable reports.
• Cultural Competency: Sensitivity to and understanding of diverse cultural backgrounds are important. The candidate should be committed to promoting inclusivity and diversity in the workplace.
• Professional Attributes: Demonstrated strategic thinking and problem-solving abilities are required. The candidate should be capable of managing multiple priorities and projects effectively, with strong organizational skills and attention to detail.
• Additional Requirements: The candidate should be able to thrive in a fast-paced environment and adapt to changing needs. A strong commitment to ethical practices and maintaining confidentiality is essential.