The Day-to-day Activities

• Manage, retain, and grow a portfolio of accounts along with Client Partners
• Be the point of contact for clients, and internal stakeholders (GrabFood, GrabMart, and Grab Marketing teams) to provide necessary assets and info to Campaign Managers for campaign implementation
• Submit campaign booking to the campaign management team in order to launch campaigns within timeline.
• Track key campaign metrics and ensure campaign objectives are met
• Analyze campaign performance, provide recommendations to clients and secure campaigns renewal
• Prepare Monthly / Quarterly Business Review report for key accounts
• Work with the finance team to ensure we get all documents from clients for billing process

Qualifications

The must haves:

• 2-3 years of account management experience in the digital advertising industry
• Proven track record in client relationship management and new business development.
• Knowledge about the digital media industry and latest digital advertising trends.
• Understanding of the ecosystem of programmatic advertising / Biddable and Search.
• Excellent communication & presentation skills with ability to transmit across different level stakeholders
• Analytical with strong bias for data based decisions
• Team Player with the ability to work across a matrix environment in a fast paced environment
• Strong organizational skills with ability to manage multiple accounts
• Proficiency in Excel, Word, and PowerPoint.
• Fluent in Thai and English skills