Senior Associate GTM Practice Solutions Specialist

Key Responsibilities:

• Design and architect the infrastructure of data center, including servers, storage systems, networking equipment, power and cooling systems, and physical security measures.
• Evaluate data centre services, aligning them with business requirements and ensuring security and compliance.
• Analyse and assist with the development of long-term strategic plans to ensure data centre meets current and future requirements.
• Viewed as a trusted technical advisor to the client and provide technical guidance to development teams during the implementation of collaborative solutions.
• Develop and implement network architectures, ensuring optimal performance, scalability, and security.
• Design and optimize virtualized environments using technologies such as VMware, Hyper-V, or KVM
• Provide pre-sales technical support and expertise in analysing client requirements, in conjunction with the client’s current data centre capabilities.
• Ensure technical solutions will accomplish the client's objectives.
• Work with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution.
• Develop or produce the technical design document to match the solution design specifications.
• Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses.
• Assist with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
• Create comprehensive technical documentation, including network diagrams, system configurations, and standard operating procedures (SOPs).
• Responsible for supporting members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
• Manage client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
• On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
• Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.

Knowledge and Attributes:

• Demonstrates good client engagement skills coupled with technical consulting aptitude.
• Understanding of the vendor’s products business and technology positioning.
• Good knowledge of data center infrastructure components, networking technologies, virtualization, and cloud computing platforms.
• Understanding of data center security principles, compliance standards, and best practices.
• Ability to collaborate and communicate effectively with team members, contributing to their success.
• Solid product knowledge integrated with technology understanding.
• Understanding network protocols, topologies and security.
• Proficiency in designing and implementing network architectures, including LAN, WAN, and virtual networking technologies.
• Knowledge of routing, switching, firewalls, load balancing, and network security is important.
• Expertise in server and storage technologies such as virtualization, blade servers, storage area networks (SAN), network-attached storage (NAS), and data backup and recovery systems.
• Familiarity with cloud computing platforms and services, including infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS).
• Knowledge of cloud architecture, deployment models, and security considerations is crucial.
• Understanding how to design and optimize virtualized environments for performance, scalability, and reliability is essential.
• Knowledge of data centre security principles and best practices, including physical security measures, network security, access controls, and vulnerability management.
• Understanding compliance standards such as PCI DSS or HIPAA Basic understanding of key vendor subscription models such as Cisco EA 3.0.
• Bachelor's degree in information technology, computer science or information systems or related field.
• Vendor product, sales and technology certifications.
• Moderate level technical experience within a large scale (preferably multi-national) technology services environment.
• Moderate level experience with virtualization technologies like VMware, Hyper-V, or KVM. experience in a professional technical role.
• Moderate level experience as a Data Centre Technical Architect or similar role, designing and implementing data center infrastructure solutions.
• Basic experience in project management methodologies advantageous.